Terms of Service

  • FAQs

    FAQs

    Q: How do I find out about the next product launch or restock? A: We announce all our launches on social media, so please follow us @palau_jewelry on Instagram to find...

    FAQs

    Q: How do I find out about the next product launch or restock? A: We announce all our launches on social media, so please follow us @palau_jewelry on Instagram to find...

  • Shipping Policy

    Shipping Policy

    Shipping processing time - All orders are processed within 1-3 business to process and pack. We make every effort to fulfill orders as quickly as possible. Orders are not shipped...

    Shipping Policy

    Shipping processing time - All orders are processed within 1-3 business to process and pack. We make every effort to fulfill orders as quickly as possible. Orders are not shipped...

  • Terms of service

    Terms of service

    OVERVIEW This website is operated by Palau Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Palau Jewelry. Palau Jewelry offers this website, including all information, tools...

    Terms of service

    OVERVIEW This website is operated by Palau Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Palau Jewelry. Palau Jewelry offers this website, including all information, tools...

  • Refund Policy

    Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be...

    Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be...

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Shipping Policy

Shipping Policy

Shipping processing time


- All orders are processed within 1-3 business to process and pack. We make every effort to fulfill orders as quickly as possible. Orders are not shipped or delivered on weekends or holidays. 


- For orders to the 48 contiguous states shipping generally takes 3-5 business days. Your order confirmation will provide the delivery schedule details.
Mainland US: USPS First Class Package Standard Shipping (3-5 business days); Free Standard Shipping on all orders.


Hawaii, Alaska & other US territories: USPS First Class Package Standard Shipping (3-5 business days); Free Standard Shipping on all orders.

 
We want you to be happy! If for any reason you are experiencing a delay in your shipment please contact us at palaujewelry.usa@gmail.com

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