• FAQs

    FAQs

    Q: How do I find out about the next product launch or restock? A: We announce all our launches on social media, so please follow us @palau_jewelry on Instagram to find...

    FAQs

    Q: How do I find out about the next product launch or restock? A: We announce all our launches on social media, so please follow us @palau_jewelry on Instagram to find...

  • Shipping Policy

    Shipping Policy

    Shipping processing time - All orders are processed within 1-3 business to process and pack. We make every effort to fulfill orders as quickly as possible. Orders are not shipped...

    Shipping Policy

    Shipping processing time - All orders are processed within 1-3 business to process and pack. We make every effort to fulfill orders as quickly as possible. Orders are not shipped...

  • Terms of service

    Terms of service

    OVERVIEW This website is operated by Palau Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Palau Jewelry. Palau Jewelry offers this website, including all information, tools...

    Terms of service

    OVERVIEW This website is operated by Palau Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Palau Jewelry. Palau Jewelry offers this website, including all information, tools...

  • Refund Policy

    Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be...

    Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be...

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Jewelry Care


All materials used in our pieces are carefully selected to ensure the best quality possible. Jewelry by nature is delicate and should be cared for accordingly. To extend the life of your jewelry and maintain it in optimal condition, keep in mind the following care instructions: 
* Take off your jewelry before your daily rituals such as showering and keep it away from any product that contains chemicals, for example, perfume, hair spray, lotion, cosmetics, etc.
* It is recommended to take off your jewelry before engaging in certain activities such as swimming and going to the gym.
* Before bedtime, lay your jewelry out flat.
* For necklaces, clasp the necklace when removing it to ensure the chain does not get tangled.

Deep Cleaning Steps:
1. Warm water and a teaspoon of gentle soap.
2. Soak pieces for 1-2 minutes.
3. If necessary, scrub with a soft brush to get into gaps and brush away any build-up.
4. Rinse soap with lukewarm water.
5. Dry well with a soft cloth.
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